1.1 Real Insight Limited recognises the importance of protecting your privacy.
1.2 Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting www.realinsight.co.uk (our site) you are accepting and consenting to the practices described in this policy.
2. DATA PROTECTION ACT 1998
For the purpose of the Data Protection Act 1998 (the Act), Real Insight Limited of The Maltings, 70A High Street East, Uppingham, Rutland LE15 9PZ is a data controller and our Information Commissioners Office (ICO) data protection registration number is ZA038820. The ICO is the UK’s independent authority set up to uphold information rights in the public interest, promoting openness by public bodies and data privacy for individuals.
4. COOKIES AND USES MADE OF YOUR DATA
4.4 We may use your personal information to:
(a) send to you reports purchased via the website, and supply to you other services purchased directly from us;
(b) send dispatch notices and/or invoices to you, and collect payments from you;
(c) deal with enquiries and complaints made by or about you relating to the website; and
(d) Send you our newsletter and other marketing communications relating to our business which we think may be on interest to you, by email (and you can inform us at any time if you no longer require marketing communications).
4.5 By way of example only, the information that we obtain from the functional cookies that we may use, may be used by us to:
(a) recognise your computer when you visit our website and track your general use whilst navigating our website;
(b) help keep the website secure;
(c) enable you to use some of the features of our website; and
(d) to improve the website’s functionality and efficiency and your experience as a whole whilst using the website.
4.6 Most browsers allow you to refuse to accept cookies, although please note that blocking cookies may have a negative impact on the usability of our website.
5. INFORMATION WE MAY COLLECT FROM YOU
5.1 We do not store credit card details nor do we share customer details with any 3rd parties.
5.2 We may collect and process the following data about you:
(a) information about your computer and about your visits to and use of this website;
(b) information relating to any transactions carried out between you and us on this website;
(c) information that you provide to us for the purpose of registering with us;
(d) information that you provide to us for the purpose of obtaining a quotation for our services and/or a SCA report.
(e) any other information that you choose to send to us.
6. DISCLOSURE OF YOUR INFORMATION
6.1 We may share your personal information with any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.
6.3 In addition, we may disclose your personal information to:
(a) the extent that we are required to do so by law in connection with any legal proceedings or prospective legal proceedings;
(b) establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk); and
(c) the purchaser (or prospective purchaser) of any business or asset that we are (or are contemplating) selling.
7. WHERE WE STORE YOUR PERSONAL DATA
7.1 We will store all the personal information you provide on our secure (user-authentication, password and firewall-protected) servers. All electronic financial transaction data associated with transactions you make on or in relation to our website will be encrypted using SSL technology.
7.2 Your password associated with transactions you make on or in relation to our website will be encrypted during transmission between your web browser and our server using SSL technology.
7.3 We cannot guarantee the security of data sent over the internet.
7.4 You are responsible for keeping your password and user details confidential, and your personal details up to date.
8. YOUR RIGHTS
8.1 You have the right to ask us not to process your personal data for marketing purposes. You can exercise your right to prevent such processing by un-checking certain boxes on the forms we use to collect your data within the User Registration and Account opening process. You can also exercise the right at any time by contacting us at firstname.lastname@example.org.
8.2 Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
9. ACCESS TO INFORMATION
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.